Refund policy

30-Day Money-Back Guarantee

Not happy with your purchase? Return it within 30 days of delivery — no questions asked.

How to Return

1. Email us at joyglow@use.startmail.com with your order number
2. We'll reply within 24–48 hours with return instructions
3. Once we receive the item, your refund will be issued within 5–7 business days

Conditions

• Item must be in original condition and packaging
• Return must be initiated within 30 days of delivery
• Return shipping costs are covered by the customer

Damaged or Wrong Item?

Email us with a photo and we'll send a replacement or full refund immediately — at no cost to you.

Contact

joyglow@use.startmail.com